Centralized or Decentralized Organization? ABSTRACT Politicians and macrocosm managers continue to debate over whether to centralize or to modify departments, entropyrmation systems and services. Sh ard service centers (SSCs) are gaining importance in reality administration as a means to innovate, to adulterate cost and to increase service levels. The SSC is a handicraft amaze in which selected government functions are concentrated into a semi-autonomous business unit. Implementing SSCs is not easy, as it often requires several trade-offs and an hard-hitting arranging and heed structure. The discussions about the decision whether to use SSCs seem to be predominantly focused on efficiency and effectiveness aspects, which are sharp-witted arguments. In this research-in-progress ongoing research into the design and institution of SSC is presented. We poll a case study at a municipality and key factors contributing to success and fa ilure. Our preliminary findings suggest that blueprint an effective management structure, establishing an architecture capturing central and decentral elements, setting the overcompensate expectations, creating a sense of urgency and ensuring that all stakeholders understand the centralization/ decentalisation aspects of the SSC are important elements resulting in success.
Categories and Subject Descriptors H.1.1. [General clay Theory]: Models and Principles dusts and info Theory; J.1 [Administrative entropy affect]: Administrative Data Processing presidential term; K.6.4 [Management of computing and Information Systems] Management of Computing and Inf ormation Systems System Management Gener! al Terms Management, Performance, Design, Economics. Keywords Success factors, Data Centers, shared Service Centers, Centralization/Decentralization, Decision-making 1. INTRODUCTION Managers in public organizations suffer increasingly dissatisfied with the...If you want to get a to the full essay, order it on our website: OrderEssay.net
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